The complex is conveniently situated in the highlands of Holyoke.  Its centralized location gives one easy access to Highway Route 91 North and South, Route 202, and Route 5; thus, Jarvis Heights is ideal for work or higher education related commutes.

Major shopping and recreational areas are located just minutes from the complex, and public transportation is easily accessible.  Both public elementary and secondary schools are also located nearby.  Additionally, JHA is centrally located between the Westover and Barnes military bases, making it a great location for military families.

The complex has reserved parking, onsite laundry facilities, a children's playground, a community garden area, an onsite property manager, security system, and 24-hour emergency maintenance.  Each apartment features a fully equipped kitchen, heating and air conditioning, high-speed internet and cable access, and convenient floor plans.